Tag Archives: Outages

Upcoming Service Outage

As part of the Tower Network datacenter move, we need to take all services down so that hardware can be physically moved to the new location, as well as to give our upstream ISP time to migrate the circuit over to the new location.

The first outage will be *TONIGHT*, June 10, starting at approximately 4PM, lasting 1-2 hours.

The second outage will be sometime either June 11 or June 12, time to be determined.  This outage could possibly last as long as half a day, but could be less.  This is when the actual, physical move will be taking place.

During these outages, *ALL* Tower Network services will be offline.  Our offsite “disaster recovery” host, siege, will still remain online to handle DNS queries and will queue incoming email, but all user-accessible services will be unavailable.

Weather Alert

The weather report for this area includes low temps and very high winds (20-30mph with gusts up to 65mph) over the weekend. The last time we had a storm like this there were many widespread power outages (some of them lasted many days). We were very lucky in that the longest power outage we endured was only a couple of hours.

However, if we are not as lucky as last time and the power goes out for a prolonged period, most Tower Network services will likely go offline, including this website, email services, etc., as we only have enough battery to last about 30 minutes (sorry, no generator yet…). The two exceptions to this are incoming email delivery and DNS queries, both of which are handled on our offsite emergency server, Siege (get it? Siege tower?), so unless St. Louis (where Siege lives) also has problems the same time we do, absolutely basic functions required to keep the domain alive will still be online.

We’ll try to keep everyone informed here if at all possible, but if you are mysteriously unable to connect to any of our services, you now probably know why.